Governing Board Members


Melissa Marik

Executive Caterers at Landerhaven

Phone: 216-659-5623

Melissa is currently the COO and VP of Sales and Marketing at Executive Caterers at Landerhaven and has over 25 years of experience in the hospitality industry in sales, marketing, and events. She has been on the board of SME Cleveland for over 4 years and was a 2014 Distinguished Marketing and Sales Award recipient. Melissa is also a graduate of the University of Akron.

Doug Mathews

Area Sales Manager – First Federal Lakewood

Phone: 330-304-6056

Vice President of Recruiting

Nick Mazzone

Senior Tax Partner – Card, Palmer, Sibbison & Co.

Phone: 216-621-6100

I have been practicing in the area of taxation for most of my 44 year career, and am a strong advocate for my clients. My clients consist of closely-held businesses in manufacturing, retail, professional services and distribution. I believe in overdelivering timely professional services at a fair fee.


Holly Mueller

Owner, Holly M Communications

Phone: 216-395-4750

Holly Mueller is the owner of Holly M Communications, a strategic public relations and communications firm. She and her team provide professional communications training and consultation services for clients who need help telling their story – whether it’s through improving their media relations presence, delivering effective speeches and presentations, or providing strategic guidance for both global and domestic marketing campaigns.

Cathy Razzante

Sales Manager – Sawmill Creek by Cedar Point Resorts

Phone: 419-357-2227

I have worked in the Hospitality Industry for 30+ years starting in Operations in the Downtown Market and moving into Sales and Catering area which I tremendously enjoy. I am currently working at Sawmill Creek Resort which I personally feel is in the best location in OHIO, on the shores of Lake Erie. As a Senior Sales Manager, I assist meeting planners design and execute their perfect retreat, training, or team building event.

I joined SME in 2010 and I am currently serving on the Board of Directors helping new members become acclimated to SME. I have met some incredible people in the last 8 years of SME, learned new sales and marketing tactics at SME-U and Sales Con, and have made some new friends. Married for 27 years and have 4 children who are now beginning their careers.

Sue Safos

President – Dennison Creative

Phone: 440-283-5004

Sue brings nearly 30 years of marketing communications experience to Dennison Creative. In her role, Sue assists clients with marketing strategy, helps develop effective selling tools to support it, and recommends the best places to use them.

Michelle Sustar

Senior Account Strategist & Project Manager – Insivia

Michelle Sustar joined Insivia in May of 2021 as a senior account strategist & project manager. In this role, she manages strategies and campaign implementation from initiation to execution for valued clients. Prior to joining Insivia, Sustar worked as the marketing and events manager for Crain’s New York Business. Before joining the New York team, she was the integrated marketing manager for Crain’s Cleveland Business for 9 years. Sustar serves on the Board of Directors for SME Cleveland, the community relations committee for BVU, BVU’s young professional advisory board and is the (retired) founder of Crain’s RISE. She is a graduate of the Cleveland Leadership Center’s On-Board Cleveland program, the recipient of the Cleveland 20/30 Club’s Movers and Shakers award and an honoree in SME Cleveland’s 2018 DMSA class.

Vice President of Involvement

Bryna Sykes

Vice President of Marketing

Patrick Zangardi

Owner/Marketing Strategist – Zangardi Studio

I’ve been involved with SME since 2016 where I’ve met a ton of amazing professionals that have turned into friends, learned from the region’s top sales and marketing experts and networked with some of Cleveland’s smartest people. The organization offers tremendous value to its members and guests and I’m happy to be a part of it.

Associate Board Members

Greg McBride

Risk Management- Euler Hermes North America

Phone: 216-548-8376

Greg has been a member of SME Cleveland since 2005, and a Board Member since 2006, including twice being President of the Organization.  In his role with Euler Hermes, Greg helps companies manage and leverage their Accounts Receivables by offering up payment guarantees and access to working capital using their Receivables.

Bridget Barrett

Andrew Webster

Mary Margaret Lavelle

Executive Director – SME Cleveland

Phone: 216-767-5951

Mary Margaret has been the Executive Director of SME Cleveland for over 17 years. She is responsible for effectively managing the Association’s operations in a fiscally-responsible manner. Helping members get the most out of their membership is one of her favorite aspects of her position.